Shared Service Associate
Job Title: Shared Services Associate
Position Summary: The Shared Service Associate is responsible for supporting Shared Service and Payroll team members and HR systems for Shared Service clients. You will support initiatives related to reporting and compliance, along with processes and programs that directly impact the employee experience.
Duties and Responsibilities:
- Maintain HRIS records and create reports as necessary for all Shared Service school districts.
- Input, track, and maintain confidential, sensitive employee data and files.
- Support initiatives related to reporting, compliance, auditing, and data.
- Respond to district employee questions and system issues and escalate as necessary to appropriate subject matter experts when specific, in-depth functional knowledge is required.
- Help create, maintain, and deploy Shared Service process documentation, training materials, and employee-facing resources.
- Administratively support Shared Service processes, including but not limited to: onboarding, terminations, personnel action notices, and leaves of absence.
- Work with AIU Shared Services team to identify and address opportunities to automate and tech-enable manual and paper-based processes.
- Assist with monthly PSERS and AMCA reporting.
- Maintain strict confidentiality of all payroll, employee, and records.
- Assist with any other duties as assigned by supervisor.
Qualifications:
- Minimum of one year of experience working in a professional environment
- Associate degree or equivalent combination of education and experience
- Proficient with Microsoft Office Suite (PPT, Excel, Word)
- Ability to thrive in a fast-paced environment
- Ability to handle sensitive and confidential information with discretion
- An obsession for ensuring excellent client satisfaction and service
- A willingness to pivot projects and tasks based on the needs of the organization
- A strong desire to work collaboratively across the entire organization
- Ability to work autonomously but know when to tap in your teammates for help and lift when needed
Additional Requirements:
1. Current Act 114, Act 3, Act 151 and NSOR clearances are required prior to an offer (Must be dated within 1 year of hire date).
2. School Personnel Health Record (Form H511.340) must be completed and received by Human Resources prior to hire date.
Working Conditions:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Be able to lift or carry up to 25 pounds.
2. Be able to bend or twist at the neck and back.
3. Specific vision includes peripheral vision and close vision.
4. Be able to stand for extended periods throughout the day.
The information contained in this job description is for compliance with Americans with Disabilities Act (ADA) and is not an exhaustive list of the duties performed for this position. Additional duties are performed by the individuals currently holding this position and additional duties may be assigned.
Disclaimer: The preceding description is not designed to be a complete list of all duties and responsibilities required of the Human Resources Assistant.
Reports To: Assistant Director of Finance – Shared Service
Department: Shared Services
Position Schedule: 260 days
Salary: Professional Support Grade 12
Benefits: Professional Support Benefit Guide
To Apply: Create an on-line application and upload a resume on the AIU Career Site.
Please send any questions to: recruitment@aiu3.net
The Allegheny Intermediate Unit is an equal opportunity education institution and will not discriminate on the basis of race, color, national origin, ancestry, religion, sex, sexual orientation, age, handicap, or limited English proficiency in its educational programs, services, facilities, activities or employment practices as required by Title IX of the 1972 Educational Amendments, Title VI and Title VII of the Civil Rights Act of 1964, as amended, Section 504 Regulations of the Rehabilitation Act of 1973, the Age Discrimination in Employment Act of 1975, Section 204 Regulations of the 1984 Carl D. Perkins Act, the Americans with Disabilities Act, or any other applicable federal or state statute.