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Alternative Education Program
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Position Summary:
The Student Support Specialist provides day-to-day behavioral support to students in the Alternative Education Program. This role is centered on assisting students in developing and maintaining positive behaviors, de-escalating conflict, and reinforcing school-wide expectations in collaboration with counselors, teachers, and administrators. The focus is on active supervision, behavioral redirection, and the promotion of a safe and supportive school climate.
Primary Responsibilities:
Behavioral Support
● Actively supervise and support students in classrooms, hallways, cafeterias, and other school areas.
● Reinforce expectations for behavior and provide in-the-moment redirection as needed.
● Use trauma-informed and restorative approaches to support student regulation.
● Assist with the implementation of student-specific behavior supports as directed by administrators.
● Provide modeling and support for positive decision-making and conflict resolution.
Crisis and Safety Response
● Respond promptly and appropriately to student behavior(s).
● Assist in securing a safe environment by de-escalating situations using approved intervention methods.
● Document behavioral incidents and notify appropriate personnel in a timely manner.
Student Relationship Building
● Build strong, positive relationships with students based on respect, consistency, and trust.
● Provide one-on-one or small-group check-ins to reinforce positive behavior and engagement.
● Serve as a consistent, supportive adult presence for students who require additional behavioral guidance.
School Environment Support
● Support classroom routines, transitions, and expectations.
● Assist with maintaining a clean, orderly, and safe learning environment.
● Monitor and supervise students during non-instructional times, including lunch, arrival, dismissal, and transitions.
Collaboration
● Work under the direction of administrators to support student success.
● Participate in team discussions as needed to provide input on student behavior and engagement.
● Communicate effectively with staff to relay observations or concerns related to student behavior.
Professional Learning
● Participate in training related to behavior management, crisis intervention, trauma-informed care, and restorative practices.
● Apply training in daily interactions with students to support a positive and inclusive environment.

Qualifications:
Education:
● High school diploma or equivalent required.
● Associate’s or bachelor’s degree in education, psychology, social work, or a related field preferred.
Experience:
● Experience working with youth in behavioral, educational, or alternative settings preferred.
● Familiarity with trauma-informed practices and de-escalation techniques a plus.
Skills:
● Strong interpersonal skills and ability to build rapport with students.
● Ability to remain calm under pressure and respond effectively to challenging situations.
● Capable of enforcing rules consistently while maintaining empathy and professionalism.
● Basic proficiency in documentation and use of Microsoft Office tools.
Physical Requirements and Working Conditions:
● Must be able to stand, walk, and actively engage with students throughout the day.
● Able to lift or carry up to 35 pounds.
● Kneeling, bending, and reaching may be required during student support activities.
● Ability to speak clearly, hear effectively, and observe student behavior visually.
Clearances Required:
● Act 114, Act 34, Act 151, and NSOR clearances required prior to hire (dated within one year).
● Completion of the School Personnel Health Record (Form H511.340) required prior to start date.
Reports To: Principal Position Schedule: 192-day FLSA Status: Non-Exempt Salary & Benefits: SSE-AEP; single benefits